We're here to help you start your fitness journey. Whether you have questions about our services, want to book a tour, or need assistance with your membership, our team is ready to assist you.
Choose the contact method that works best for you
Speak directly with our membership team during business hours for immediate assistance.
Stop by for a tour during our business hours. No appointment needed for facility tours.
Fill out the form below and we'll get back to you as soon as possible
Main Facility:
Monday - Friday: 5:00 AM - 11:00 PM
Saturday - Sunday: 7:00 AM - 9:00 PM
Admin Office:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Phone Support:
Monday - Friday: 6:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
Email Support:
Response within 24 hours
Membership: [email protected]
Personal Training: [email protected]
Nutrition: [email protected]
Recovery Services: [email protected]
For facility emergencies during business hours, please call:
(555) 911-4567
After hours, please contact building security at (555) 911-1234
Visit our state-of-the-art facility in the heart of New York
Our 25,000 square foot facility is located in the vibrant Midtown Manhattan area, easily accessible by public transportation and with ample parking available nearby.
123 Fitness Street
New York, NY 10001
United States
• Subway: 1, 2, 3, A, C, E to 34th St-Penn Station
• Bus: M34, M34A, M16, M4, M5, M7
• Path: 33rd Street Station
• Valet Parking: Available at front entrance
• Parking Garage: 125 W 33rd St (2 min walk)
• Street Parking: Limited, metered until 7 PM
Reach the right team for your needs
For new member inquiries, membership upgrades/downgrades, billing questions, and account management.
(555) 123-4567 ext. 1
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For personal training inquiries, fitness assessments, trainer matching, and program customization.
(555) 123-4567 ext. 2
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For nutrition consultations, meal plan creation, supplement guidance, and dietary strategy sessions.
(555) 123-4567 ext. 3
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For massage therapy bookings, cryotherapy sessions, physiotherapy, and injury rehabilitation.
(555) 123-4567 ext. 4
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For urgent issues encountered during platform use, please contact our online customer service directly. We will respond promptly and provide solutions.